FAQs & Help
If you have any questions, check out our frequently asked questions on this page. We're here to help!
How can I make a booking?
On our listings we have several different type of activities. For example hotels, restaurants and tours. On each item you will find a website or a phone number of the location. Contact them directly to ask questions or make a booking.
Can I cancel my booking
Booking a restaurant, hotel or any other activity will be always done directly at the company its self and will be done under the conditions on the local company. Please check their cancelation policy to understand the ability to cancel your booking or reservation.
I am a company, can I be listed?
If you are a local company in Haarlem you can be listed on Haarlem Experience platform. Please take a look at our partner section on our website for more information about becoming a partner.